{"id":13647,"date":"2022-03-31T16:10:28","date_gmt":"2022-03-31T09:10:28","guid":{"rendered":"https:\/\/actioncoachdoanhchu.com\/?p=13647"},"modified":"2022-04-21T13:32:44","modified_gmt":"2022-04-21T06:32:44","slug":"xay-dung-long-trung-thanh-cua-khach-hang","status":"publish","type":"post","link":"https:\/\/isharkcoaching.com\/en\/xay-dung-long-trung-thanh-cua-khach-hang\/","title":{"rendered":"X\u00e2y d\u1ef1ng l\u00f2ng trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<p><strong>S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa kh\u00e1ch h\u00e0ng ng\u1eafn h\u1ea1n v\u00e0 kh\u00e1ch h\u00e0ng tr\u1ecdn \u0111\u1eddi l\u00e0 g\u00ec?<\/strong><\/p>\n<p><strong>Ch\u00eca kh\u00f3a \u0111\u1ec3 duy tr\u00ec t\u00f2a nh\u00e0 l\u00e0 g\u00ec?<\/strong><\/p>\n<p><strong>T\u1ea1i sao vi\u1ec7c x\u00e2y d\u1ef1ng c\u00e1c m\u1ed1i quan h\u1ec7 trong m\u00f4i tr\u01b0\u1eddng kinh doanh ng\u00e0y nay l\u1ea1i quan tr\u1ecdng \u0111\u1ebfn v\u1eady?<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Trong th\u1ebf gi\u1edbi nhanh, nhi\u1ec1u v\u00e0 nhi\u1ec5u ng\u00e0y nay, kh\u00e1ch h\u00e0ng c\u00f3 nhi\u1ec1u s\u1ef1 l\u1ef1a ch\u1ecdn. Vi\u1ec7c c\u1ee7ng c\u1ed1 m\u1ed1i quan h\u1ec7 v\u00e0 mang kh\u00e1ch h\u00e0ng tr\u1edf l\u1ea1i c\u00e0ng quan tr\u1ecdng h\u01a1n. X\u00e2y d\u1ef1ng c\u00e1c m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng, l\u00e2u d\u00e0i v\u00e0 th\u1ef1c s\u1ef1 s\u1ebd gi\u00fap ph\u00e1t tri\u1ec3n nh\u1eefng ng\u01b0\u1eddi h\u00e2m m\u1ed9 nhi\u1ec7t t\u00ecnh \u0111\u1ed1i v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;X\u00e1c su\u1ea5t b\u00e1n \u0111\u01b0\u1ee3c cho kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i l\u00e0 60-70%, nh\u01b0ng x\u00e1c su\u1ea5t b\u00e1n \u0111\u01b0\u1ee3c cho\u00a0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1edbi ch\u1ec9 l\u00e0 5% -20%&#8221; (Markinblog.com, 2021).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B\u1ea1n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng m\u1edbi b\u1eb1ng c\u00e1ch k\u1ebft n\u1ed1i, t\u01b0\u01a1ng t\u00e1c ho\u1eb7c g\u1eedi nh\u1eefng t\u1ea5m thi\u1ec7p \u0111\u1eb7c bi\u1ec7t \u0111\u1ec3 \u0111\u00e1nh d\u1ea5u nh\u1eefng c\u1ed9t m\u1ed1c trong cu\u1ed9c \u0111\u1eddi c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y kh\u00e1ch h\u00e0ng quan tr\u1ecdng \u0111\u1ed1i v\u1edbi b\u1ea1n h\u01a1n l\u00e0 m\u1ed9t c\u1ed7 m\u00e1y doanh thu.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Th\u00f4ng th\u01b0\u1eddng, c\u00e1c ch\u1ee7 doanh nghi\u1ec7p kh\u00f4ng c\u00f3 ng\u00e2n s\u00e1ch kh\u1ed5ng l\u1ed3 cho nh\u1eefng th\u1ee9 quan tr\u1ecdng kh\u00f4ng c\u1ea7n thi\u1ebft, v\u00ec v\u1eady h\u1ecd ph\u1ea3i s\u00e1ng t\u1ea1o. C\u00f3 m\u1ed9t ng\u00e2n s\u00e1ch nh\u1ecf kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n s\u1ebd r\u1ebb h\u01a1n ho\u1eb7c \u00edt nh\u00e2n \u00e1i h\u01a1n. Ng\u01b0\u1ee3c l\u1ea1i, ngay c\u1ea3 nh\u1eefng c\u1eed ch\u1ec9 nh\u1ecf c\u0169ng c\u00f3 \u00fd ngh\u0129a cho vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;Kh\u00e1ch h\u00e0ng trung th\u00e0nh t\u1ea1o ra nhi\u1ec1u doanh thu h\u01a1n m\u1ed7i khi h\u1ecd \u1edf l\u1ea1i c\u00f4ng ty.&#8221; Th\u1ed1ng k\u00ea cho th\u1ea5y c\u1ee9 t\u0103ng 5% t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng th\u00ec l\u1ee3i nhu\u1eadn t\u0103ng 25% \u0111\u1ebfn 95% \u201d(Markinblog.com, 2021).<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong>G\u1ee3i ch\u1ecb d\u00e0nh cho b\u1ea1n:<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">H\u00e3y C\u00e2n nh\u1eafc l\u1ea5y th\u00f4ng tin sau t\u1eeb kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u00ean c\u1ee7a con h\u1ecd v\u00e0 ng\u00e0y sinh c\u1ee7a ch\u00fang<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u00ean v\u00e0 gi\u1ed1ng v\u1eadt nu\u00f4i c\u1ee7a h\u1ecd<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ng\u00e0y k\u1ef7 ni\u1ec7m v\u00e0 sinh nh\u1eadt<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ed9i th\u1ec3 thao ho\u1eb7c m\u00f4n th\u1ec3 thao y\u00eau th\u00edch<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S\u1edf th\u00edch v\u00e0 ho\u1ea1t \u0111\u1ed9ng gi\u1ea3i tr\u00ed (c\u00e2u c\u00e1, khi\u00eau v\u0169 trong nh\u00e0, v.v.)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u1ee9c \u0103n y\u00eau th\u00edch, r\u01b0\u1ee3u vang, \u0111\u1ed3 u\u1ed1ng c\u00f3 c\u1ed3n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c \u0111i\u1ec3m du l\u1ecbch y\u00eau th\u00edch v\u00e0 c\u00e1c m\u1ee5c t\u1eeb danh s\u00e1ch nh\u00f3m<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Khi \u0111\u00f3 B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng th\u00f4ng tin n\u00e0y \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh th\u1eddi \u0111i\u1ec3m v\u00e0 ng\u00e2n s\u00e1ch \u0111\u1ec3 th\u1ef1c hi\u1ec7n nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c c\u00f3 \u00fd ngh\u0129a v\u00e0 k\u1ecbp th\u1eddi g\u1eedi \u0111\u1ebfn kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">H\u00e3y nh\u1edb c\u00e1 nh\u00e2n h\u00f3a c\u00e1c c\u1eed ch\u1ec9 c\u1ee7a b\u1ea1n v\u00e0 d\u00e0nh th\u1eddi gian \u0111\u1ec3 bi\u1ebfn nh\u1eefng c\u1eed ch\u1ec9 d\u00f9 l\u00e0 nh\u1ecf nh\u1ea5t tr\u1edf n\u00ean \u0111\u00e1ng nh\u1edb.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Khi \u0111\u00f3 kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn ra gi\u00e1 tr\u1ecb c\u1ee7a m\u00ecnh, v\u00e0 \u0111i\u1ec1u \u0111\u00f3 c\u00f3 th\u1ec3 bi\u1ebfn kh\u00e1ch h\u00e0ng t\u1eeb nh\u1eefng ng\u01b0\u1eddi nghi ng\u1edd th\u00e0nh nh\u1eefng ng\u01b0\u1eddi h\u00e2m m\u1ed9 nhi\u1ec7t t\u00ecnh.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sau \u0111\u00f3, h\u1ecd tr\u1edf th\u00e0nh nh\u1eefng ng\u01b0\u1eddi \u1ee7ng h\u1ed9. H\u1ecd l\u00e0 m\u1ed9t ng\u01b0\u1eddi h\u00e2m m\u1ed9 th\u01b0\u01a1ng hi\u1ec7u v\u00e0 t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n v\u00e0 s\u1ebd l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c nhi\u1ec1u l\u1eddi gi\u1edbi thi\u1ec7u h\u01a1n v\u00e0 nhi\u1ec1u c\u01a1 h\u1ed9i kinh doanh h\u01a1n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">H\u00e3y nh\u1edb h\u1ecd c\u00e0ng h\u00e0i l\u00f2ng v\u1edbi tr\u1ea3i nghi\u1ec7m c\u1ee7a m\u00ecnh, th\u00ec h\u1ecd c\u00e0ng truy\u1ec1n t\u1ea3i \u0111\u01b0\u1ee3c s\u1ef1 h\u00e0i l\u00f2ng \u0111\u00f3 cho kh\u00e1ch h\u00e0ng v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a b\u1ea1n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 quan tr\u1ecdng cho s\u1ef1 th\u00e0nh c\u00f4ng l\u00e2u d\u00e0i c\u1ee7a b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o<\/strong>.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-13648\" src=\"https:\/\/actioncoachdoanhchu.com\/wp-content\/uploads\/2022\/03\/xay-dung-long-trung-thanh-KH-300x174.jpg\" alt=\"\" width=\"690\" height=\"400\" srcset=\"https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/03\/xay-dung-long-trung-thanh-KH-300x174.jpg 300w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/03\/xay-dung-long-trung-thanh-KH-1024x594.jpg 1024w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/03\/xay-dung-long-trung-thanh-KH-768x446.jpg 768w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/03\/xay-dung-long-trung-thanh-KH-600x348.jpg 600w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/03\/xay-dung-long-trung-thanh-KH.jpg 1344w\" sizes=\"(max-width: 690px) 100vw, 690px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">N\u1ebfu b\u1ea1n ch\u01b0a \u0111\u01b0\u1ee3c th\u1eed tr\u1ea3i nghi\u1ec7m WOW c\u1ee7a ActionCOACH Doanh Ch\u1ee7 t<\/span><span style=\"font-weight: 400;\">h\u00ec b\u1ea1n\u00a0 h\u00e3y \u0111\u1ebfn v\u1edbi <\/span><b>ActionPLANNING 24 v\u00e0o ng\u00e0y 08 v\u00e0 09 th\u00e1ng 04<\/b><span style=\"font-weight: 400;\"> n\u00e0y, t\u1ea1i <\/span><span style=\"font-weight: 400;\">kh\u00e1ch s\u1ea1n \u0111\u1ea7u ti\u00ean t\u1ea1i Hanoi \u201c <\/span><b>Intercontinental Westlake Hanoi<\/b><span style=\"font-weight: 400;\">\u201d \u0111\u1ec3 tr\u1ea3i nghi\u1ec7m nh\u1eefng \u0111i\u1ec1u tuy\u1ec7t v\u1eddi khi v\u1eeba <\/span><b>L\u1eadp K\u1ebf Ho\u1ea1ch H\u00e0nh \u0110\u1ed9ng 90 ng\u00e0y<\/b><span style=\"font-weight: 400;\"> t\u1edbi cho doanh nghi\u1ec7p m\u00ecnh v\u00e0 v\u1eeba t\u1eadn h\u01b0\u1edfng Tr\u1ea3i Nghi\u1ec7m WOWWW\u2026.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u1ebfu b\u1ea1n \u0111\u00e3 m\u1ed9t v\u00e0i l\u1ea7n \u0111\u01b0\u1ee3c <\/span><span style=\"font-weight: 400;\">t\u1eadn h\u01b0\u1edfng Tr\u1ea3i Nghi\u1ec7m WOW \u0111\u00f3 c\u00f9ng ActionCOACH Doanh Ch\u1ee7 ch\u00fang t\u00f4i th\u00ec b\u1ea1n c\u0169ng bi\u1ebft \u0111\u00f3 Tr\u1ea3i Nghi\u1ec7m WOW lu\u00f4n lu\u00f4n \u0111\u1ed5i m\u1edbi.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">H\u00e3y c\u00f9ng \u0111\u1ed9i nh\u00f3m c\u1ee7a m\u00ecnh h\u1ecdc ch\u01a1i, ch\u01a1i h\u1ecdc, n\u00e2ng c\u1ea5p ti\u00eau chu\u1ea9n s\u1ed1ng, n\u00e2ng c\u1ea5p ti\u00eau chu\u1ea9n m\u1ee5c ti\u00eau, ti\u00eau chu\u1ea9n kinh doanh, x\u00e2y d\u1ef1ng phong c\u00e1ch s\u1ed1ng c\u00f9ng ACP24 v\u00e0 Intercontinental Westlake Hanoi, bi\u1ec3u t\u01b0\u1ee3ng kh\u00e1ch s\u1ea1n th\u1ebf gi\u1edbi t\u1ea1i th\u1ee7 \u0111\u00f4 H\u00e0 N\u1ed9i.<\/span><\/p>\n<p><strong>lnbox Coach ng\u00e0y \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 c\u00f3 v\u00e9 \u01b0u \u0111\u00e3i nha.<\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa kh\u00e1ch h\u00e0ng ng\u1eafn h\u1ea1n v\u00e0 kh\u00e1ch h\u00e0ng tr\u1ecdn \u0111\u1eddi l\u00e0 g\u00ec? Ch\u00eca kh\u00f3a \u0111\u1ec3 duy tr\u00ec t\u00f2a nh\u00e0 l\u00e0 g\u00ec? T\u1ea1i sao vi\u1ec7c x\u00e2y d\u1ef1ng c\u00e1c m\u1ed1i quan h\u1ec7 trong m\u00f4i tr\u01b0\u1eddng kinh doanh ng\u00e0y nay&#8230;<\/p>\n","protected":false},"author":16,"featured_media":13648,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>X\u00e2y d\u1ef1ng l\u00f2ng trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng - ActionCOACH Doanh Ch\u1ee7<\/title>\n<meta name=\"description\" content=\"H\u00e3y nh\u1edb kh\u00e1ch h\u00e0ng c\u00e0ng h\u00e0i l\u00f2ng v\u1edbi tr\u1ea3i nghi\u1ec7m c\u1ee7a m\u00ecnh, th\u00ec h\u1ecd c\u00e0ng truy\u1ec1n t\u1ea3i \u0111\u01b0\u1ee3c s\u1ef1 h\u00e0i l\u00f2ng \u0111\u00f3 cho kh\u00e1ch h\u00e0ng v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a b\u1ea1n. % S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 quan tr\u1ecdng cho s\u1ef1 th\u00e0nh c\u00f4ng l\u00e2u d\u00e0i c\u1ee7a b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/isharkcoaching.com\/xay-dung-long-trung-thanh-cua-khach-hang\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"X\u00e2y d\u1ef1ng l\u00f2ng trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng - 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