{"id":14127,"date":"2022-05-12T10:23:10","date_gmt":"2022-05-12T03:23:10","guid":{"rendered":"https:\/\/actioncoachdoanhchu.com\/?p=14127"},"modified":"2022-05-17T09:29:32","modified_gmt":"2022-05-17T02:29:32","slug":"4-chia-khoa-thanh-cong-trong-kinh-doanh-van-chuyen-phan-phoi","status":"publish","type":"post","link":"https:\/\/isharkcoaching.com\/en\/4-chia-khoa-thanh-cong-trong-kinh-doanh-van-chuyen-phan-phoi\/","title":{"rendered":"4 CH\u00ccA KH\u00d3A TH\u00c0NH C\u00d4NG TRONG KINH DOANH: V\u1eacN CHUY\u1ec2N &#038;  PH\u00c2N PH\u1ed0I"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">L\u00e0 ch\u1ee7 doanh nghi\u1ec7p, b\u1ea1n \u0111\u00e3 bao gi\u1edd t\u1ef1 h\u1ecfi: \u201cKh\u00e1ch h\u00e0ng c\u00f3 d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 m\u00e0 doanh nghi\u1ec7p cung c\u1ea5p?\u201d R\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p l\u1edbn \u0111\u00e3 ph\u1ea3i xoay tr\u1ee5c \u0111\u1ec3 th\u00edch \u1ee9ng v\u1edbi th\u1eddi k\u1ef3 \u201c<\/span><b>b\u00ecnh th\u01b0\u1eddng m\u1edbi<\/b><span style=\"font-weight: 400;\">&#8221; sau \u0111\u1ea1i d\u1ecbch to\u00e0n c\u1ea7u. Vi\u1ec7c t\u1eadp trung v\u00e0o vi\u1ec7c l\u00e0m ch\u1ee7 ngu\u1ed3n cung, quy tr\u00ecnh v\u1eadn chuy\u1ec3n, ph\u00e2n ph\u1ed1i v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng \u0111\u1ec3 chi\u1ebfm tr\u1ecdn t\u00ecnh c\u1ea3m c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Khi m\u00e0 h\u1ea7u h\u1ebft c\u00e1c doanh nghi\u1ec7p chuy\u1ec3n sang h\u00ecnh th\u1ee9c kinh doanh tr\u1ef1c tuy\u1ebfn th\u00ec \u0111\u00e2y ch\u00ednh l\u00e0 th\u1eddi \u0111i\u1ec3m ho\u00e0n h\u1ea3o \u0111\u1ec3 t\u00ecm hi\u1ec3u c\u00e1c c\u01a1 h\u1ed9i t\u1ed1i \u0111a ho\u00e1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-14132 aligncenter\" src=\"https:\/\/actioncoachdoanhchu.com\/wp-content\/uploads\/2022\/05\/giao-ha\u0300ng-2-300x169.jpeg\" alt=\"\" width=\"463\" height=\"261\" srcset=\"https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/giao-ha\u0300ng-2-300x169.jpeg 300w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/giao-ha\u0300ng-2-768x432.jpeg 768w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/giao-ha\u0300ng-2-600x338.jpeg 600w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/giao-ha\u0300ng-2.jpeg 800w\" sizes=\"(max-width: 463px) 100vw, 463px\" \/><\/p>\n<h2><b>B\u1ea1n c\u1ea7n tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi n\u00e0o cho ch\u00eca kh\u00f3a doanh nghi\u1ec7p th\u00e0nh c\u00f4ng: V\u1eadn chuy\u1ec3n v\u00e0 Ph\u00e2n ph\u1ed1i?<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>\u0110\u1ea7u ti\u00ean, h\u00e3y t\u00ecm hi\u1ec3u s\u00e2u v\u1ec1 kh\u1ea3 n\u0103ng cung \u1ee9ng c\u1ee7a doanh nghi\u1ec7p. Khi \u0111\u00f3 b\u1ea1n c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi sau:<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Kh\u00e1ch h\u00e0ng c\u00f3 nh\u1eadn \u0111\u01b0\u1ee3c x\u1ee9ng \u0111\u00e1ng v\u1edbi s\u1ed1 ti\u1ec1n h\u1ecd chi tr\u1ea3?<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>H\u1ecd c\u00f3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 theo \u0111\u00fang th\u1eddi gian mong mu\u1ed1n?<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Quy tr\u00ecnh s\u1ea3n xu\u1ea5t, cung c\u1ea5p c\u00f3 ho\u1ea1t \u0111\u1ed9ng m\u1ed9t c\u00e1ch nh\u1ea5t qu\u00e1n?<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>C\u00f3 n\u00fat th\u1eaft n\u00e0o trong chu\u1ed7i cung \u1ee9ng?<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Doanh nghi\u1ec7p c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd kh\u1ed1i l\u01b0\u1ee3ng t\u0103ng doanh s\u1ed1 n\u00e0o?<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>B\u1ea1n ph\u1ea3i th\u1ef1c hi\u1ec7n nh\u1eefng thay \u0111\u1ed5i n\u00e0o cho doanh nghi\u1ec7p \u0111\u1ec3 \u0111\u1ed1i ph\u00f3 v\u1edbi s\u1ef1 gia t\u0103ng nhu c\u1ea7u?<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>B\u1ea1n \u0111ang l\u00e0m g\u00ec \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o kh\u00f4ng b\u1ecb m\u1ea5t \u0111i l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng do d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n?<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>B\u1ea1n c\u00f3 ti\u1ebfn h\u00e0nh \u0111o l\u01b0\u1eddng v\u00e0 gi\u00e1m s\u00e1t quy tr\u00ecnh ph\u00e2n ph\u1ed1i?<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>M\u1ed9t khi b\u1ea1n \u0111\u00e3 t\u1ef1 tin r\u1eb1ng doanh nghi\u1ec7p c\u00f3 s\u1eb5n c\u00e1c h\u1ec7 th\u1ed1ng ki\u1ec3m so\u00e1t v\u00e0 \u0111o l\u01b0\u1eddng \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 ngu\u1ed3n cung c\u1ea5p th\u00ec b\u1ea1n \u0111\u00e3 th\u00e0nh c\u00f4ng trong vi\u1ec7c L\u00c0M CH\u1ee6 CH\u1ea4T L\u01af\u1ee2NG. Kh\u00f4ng \u0111i\u1ec1u g\u00ec c\u00f3 th\u1ec3 n\u00edu ch\u00e2n kh\u00e1ch h\u00e0ng \u1edf l\u1ea1i n\u1ebfu nh\u01b0 b\u1ea1n kh\u00f4ng th\u1ec3 cung c\u1ea5p cho h\u1ecd nh\u1eefng g\u00ec h\u1ecd mong \u0111\u1ee3i.<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-14128 aligncenter\" src=\"https:\/\/actioncoachdoanhchu.com\/wp-content\/uploads\/2022\/05\/giao-ha\u0300ng--300x169.jpeg\" alt=\"\" width=\"508\" height=\"286\" srcset=\"https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/giao-ha\u0300ng--300x169.jpeg 300w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/giao-ha\u0300ng--1024x576.jpeg 1024w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/giao-ha\u0300ng--768x432.jpeg 768w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/giao-ha\u0300ng--1536x864.jpeg 1536w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/giao-ha\u0300ng--600x338.jpeg 600w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/giao-ha\u0300ng-.jpeg 1600w\" sizes=\"(max-width: 508px) 100vw, 508px\" \/><\/p>\n<h2><b>Ki\u1ec3m so\u00e1t l\u1ed7 h\u1ed5ng trong ch\u00eca kh\u00f3a doanh nghi\u1ec7p th\u00e0nh c\u00f4ng: V\u1eadn chuy\u1ec3n v\u00e0 Ph\u00e2n ph\u1ed1i<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>H\u00e3y tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi sau \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y:<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Doanh nghi\u1ec7p c\u00f3 \u0111ang th\u1ef1c hi\u1ec7n \u0111\u00fang cam k\u1ebft c\u1ee7a m\u00ecnh m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i, m\u1ecdi \u0111\u01a1n h\u00e0ng\u00a0 b\u1ea5t k\u1ec3 \u0111i\u1ec1u ki\u1ec7n hay th\u00e1ch th\u1ee9c b\u00ean ngo\u00e0i hay kh\u00f4ng?<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Nh\u1eefng tr\u1ea3i nghi\u1ec7m kh\u00f4ng t\u1ed1t n\u00e0o khi\u1ebfn b\u1ea1n m\u1ea5t \u0111i kh\u00e1ch h\u00e0ng?<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Doanh nghi\u1ec7p c\u1ee7a b\u1ea1n \u0111ang g\u1eb7p kh\u00f3 kh\u0103n trong b\u01b0\u1edbc n\u00e0o?<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>B\u1ea1n c\u00f3 theo d\u00f5i v\u00e0 ph\u1ea3n h\u1ed3i nh\u1eefng \u0111\u00e1nh gi\u00e1, ph\u00e0n n\u00e0n c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng?<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Vi\u1ec7c giao h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec m\u00e0 kh\u00e1ch h\u00e0ng mong \u0111\u1ee3i hay kh\u00f4ng v\u00e0 n\u1ebfu kh\u00f4ng, n\u00f3 \u0111ang thi\u1ebfu h\u1ee5t \u1edf \u0111\u00e2u?<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Sau khi gi\u1ea3i quy\u1ebft xong chu\u1ed7i cung \u1ee9ng v\u00e0 ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng, b\u1ea1n ph\u1ea3i ti\u1ebfn h\u00e0nh nghi\u00ean c\u1ee9u xem kh\u00e1ch h\u00e0ng c\u00f3 d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn doanh nghi\u1ec7p c\u1ee7a b\u1ea1n hay kh\u00f4ng.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tr\u00ean th\u1ef1c t\u1ebf c\u00f3 r\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p \u0111ang t\u1ef1 khi\u1ebfn cho quy tr\u00ecnh mua h\u00e0ng tr\u1edf n\u00ean kh\u00f3 kh\u0103n. H\u1ecd \u0111\u1eb7t ch\u00ednh s\u00e1ch cao h\u01a1n d\u1ecbch v\u1ee5 v\u00e0 l\u00e0m cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh tr\u1edf n\u00ean ph\u1ee9c t\u1ea1p.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>L\u00e0m ch\u1ee7 d\u1ecbch v\u1ee5 trong ch\u00eca kh\u00f3a doanh nghi\u1ec7p th\u00e0nh c\u00f4ng: V\u1eadn chuy\u1ec3n v\u00e0 Ph\u00e2n ph\u1ed1i<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u00a0Vi\u1ec7c cung c\u1ea5p d\u1ecbch v\u1ee5 ho\u1eb7c s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n m\u1ed9t c\u00e1ch phi th\u01b0\u1eddng, l\u00e0m kh\u00e1ch h\u00e0ng th\u00edch th\u00fa s\u1ebd khi\u1ebfn h\u1ecd tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng ngu\u1ed3n l\u1ef1c m\u1ea1nh m\u1ebd cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n. H\u1ecd tr\u1edf th\u00e0nh &#8216;nh\u1eefng ng\u01b0\u1eddi h\u00e2m m\u1ed9 cu\u1ed3ng nhi\u1ec7t&#8217;, nh\u1eefng ng\u01b0\u1eddi truy\u1ec1n b\u00e1 th\u00f4ng tin v\u1ec1 doanh nghi\u1ec7p c\u1ee7a b\u1ea1n cho b\u1ea1n.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 l\u00e0m ch\u1ee7 d\u1ecbch v\u1ee5 th\u00e0nh c\u00f4ng, b\u1ea1n h\u00e3y t\u1ef1 tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi sau:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><i>\u0110\u1ed9i ng\u0169 b\u00e1n h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o \u0111\u00fang c\u00e1ch v\u00e0 \u0111\u01b0\u1ee3c trao quy\u1ec1n \u0111\u1ec3 l\u00e0m h\u00e0i l\u00f2ng v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p kh\u00f4ng?<\/i><\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><i>H\u1ecd x\u1eed l\u00fd nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh v\u00e0 xung \u0111\u1ed9t nh\u01b0 th\u1ebf n\u00e0o? C\u00f3 \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o \u0111\u1ea7y \u0111\u1ee7?<\/i><\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><i>C\u00e1c ti\u00eau chu\u1ea9n c\u01a1 b\u1ea3n c\u1ee7a d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n mong \u0111\u1ee3i l\u00e0 g\u00ec? Ch\u00fang kh\u00e1c v\u1edbi nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n mong \u0111\u1ee3i v\u00e0 h\u1ecd \u0111ang nh\u1eadn \u0111\u01b0\u1ee3c n\u00f3 nh\u01b0 th\u1ebf n\u00e0o?<\/i><\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><i>\u00a0Doanh nghi\u1ec7p c\u1ee7a b\u1ea1n c\u00f3 nh\u1eefng ho\u1ea1t \u0111\u1ed9ng \u0111\u1eb7c bi\u1ec7t n\u00e0o \u0111\u1ec3 l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng?<\/i><\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><i>\u0110i\u1ec1u g\u00ec khi\u1ebfn b\u1ea1n kh\u00e1c bi\u1ec7t so v\u1edbi \u0111\u1ed1i th\u1ee7 v\u1ec1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng?<\/i><\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><i>Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed5ng th\u1ec3 c\u1ee7a b\u1ea1n t\u1eeb \u0111\u1ea7u \u0111\u1ebfn cu\u1ed1i nh\u01b0 th\u1ebf n\u00e0o? B\u1ea1n t\u1ea1o \u1ea5n t\u01b0\u1ee3ng l\u00e2u d\u00e0i n\u00e0o v\u1edbi kh\u00e1ch h\u00e0ng khi\u1ebfn h\u1ecd quay tr\u1edf l\u1ea1i nhi\u1ec1u h\u01a1n?<\/i><\/strong><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\">ActionCOACH \u0111\u00e3 gi\u00fap \u0111\u1ee1 c\u00e1c doanh nghi\u1ec7p trong g\u1ea7n 30 n\u0103m qua v\u00e0 t\u1eadp trung kh\u00e1ch h\u00e0ng v\u00e0o vi\u1ec7c tri\u1ec3n khai c\u00e1c h\u1ec7 th\u1ed1ng v\u00e0 quy tr\u00ecnh h\u1ee3p l\u00fd v\u00e0 d\u1ec5 \u00e1p \u200b\u200bd\u1ee5ng \u0111\u1ec3 ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p c\u1ee7a h\u1ecd. ActionCOACH s\u1ebd gi\u00fap b\u1ea1n t\u1ea1o ra nh\u1eefng thay \u0111\u1ed5i th\u1ef1c s\u1ef1 l\u00e2u d\u00e0i trong c\u00f4ng vi\u1ec7c kinh doanh c\u1ee7a m\u00ecnh. Ch\u00fang t\u00f4i c\u00f3 h\u01a1n 1.000 tr\u00ean to\u00e0n c\u1ea7u v\u00e0 \u1edf g\u1ea7n 70 qu\u1ed1c gia. <\/span><\/i><a href=\"https:\/\/actioncoachdoanhchu.com\/\"><i><span style=\"font-weight: 400;\">\u0110\u1ec3 t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 ActionCOACH<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> ho\u1eb7c l\u00ean <\/span><\/i><a href=\"https:\/\/actioncoachdoanhchu.com\/actioncoach-service\/\"><i><span style=\"font-weight: 400;\">l\u1ecbch m\u1ed9t Bu\u1ed5i hu\u1ea5n luy\u1ec7n vi\u00ean mi\u1ec5n ph\u00ed, h\u00e3y nh\u1ea5p v\u00e0o \u0111\u00e2y .<\/span><\/i><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L\u00e0 ch\u1ee7 doanh nghi\u1ec7p, b\u1ea1n \u0111\u00e3 bao gi\u1edd t\u1ef1 h\u1ecfi: \u201cKh\u00e1ch h\u00e0ng c\u00f3 d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 m\u00e0 doanh nghi\u1ec7p cung c\u1ea5p?\u201d R\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p l\u1edbn \u0111\u00e3 ph\u1ea3i xoay tr\u1ee5c \u0111\u1ec3 th\u00edch \u1ee9ng&#8230;<\/p>\n","protected":false},"author":80,"featured_media":14130,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[64,20,1],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>4 CH\u00ccA KH\u00d3A TH\u00c0NH C\u00d4NG TRONG KINH DOANH: V\u1eacN CHUY\u1ec2N &amp; 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