{"id":14220,"date":"2022-05-20T07:00:33","date_gmt":"2022-05-20T00:00:33","guid":{"rendered":"https:\/\/actioncoachdoanhchu.com\/?p=14220"},"modified":"2022-05-18T16:17:21","modified_gmt":"2022-05-18T09:17:21","slug":"7-cap-do-long-tin-cua-khach-hang-can-phai-biet","status":"publish","type":"post","link":"https:\/\/isharkcoaching.com\/en\/7-cap-do-long-tin-cua-khach-hang-can-phai-biet\/","title":{"rendered":"7 C\u1ea4P \u0110\u1ed8 L\u00d2NG TIN C\u1ee6A KH\u00c1CH H\u00c0NG C\u1ea6N PH\u1ea2I BI\u1ebeT"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">X\u00e2y d\u1ef1ng l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i l\u00e0 <\/span><span style=\"font-weight: 400;\">m\u1ed9t b\u00ed m\u1eadt qu\u00e1 gh\u00ea g\u1edbm trong kinh doanh. N\u00f3 c\u0169ng kh\u00f4ng ph\u1ea3i l\u00e0 th\u1ee9 qu\u00e1 xa x\u1ec9 m\u00e0 ch\u1ec9 m\u1ed9t v\u00e0i ng\u01b0\u1eddi ng\u01b0\u1eddi c\u00f3 \u0111\u01b0\u1ee3c. Tuy nhi\u00ean, vi\u1ec7c x\u00e2y d\u1ef1ng l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng kh\u00f4ng ph\u1ea3i vi\u1ec7c c\u00f3 th\u1ec3 l\u00e0m trong m\u1ed9t s\u1edbm m\u1ed9t chi\u1ec1u.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u00f3 7 c\u1ea5p \u0111\u1ed9 tr\u00ean thang \u0111o v\u1ec1 l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 nh\u00ecn v\u00e0o \u0111\u00f3; \u0111\u01b0a ra nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb cho doanh nghi\u1ec7p. C\u00f3 2 kh\u00eda c\u1ea1nh b\u1ea1n c\u1ea7n ph\u1ea3i \u0111\u1ec3 \u00fd \u0111\u1ec3 gia t\u0103ng gi\u00e1 tr\u1ecb ti\u1ebfp th\u1ecb c\u1ee7a doanh nghi\u1ec7p. \u0110\u00f3 l\u00e0: chi ph\u00ed cho m\u1ed9t kh\u00e1ch h\u00e0ng v\u00e0 gi\u00e1 tr\u1ecb v\u00f2ng \u0111\u1eddi kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng trong ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb lu\u00f4n ph\u1ea3i l\u00e0 gi\u1ea3m thi\u1ec3u chi ph\u00ed chuy\u1ec3n \u0111\u1ed5i; v\u00e0 t\u0103ng gi\u00e1 tr\u1ecb v\u00f2ng \u0111\u1eddi c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-14221 aligncenter\" src=\"https:\/\/actioncoachdoanhchu.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-1-300x137.jpeg\" alt=\"\" width=\"646\" height=\"295\" srcset=\"https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-1-300x137.jpeg 300w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-1-600x274.jpeg 600w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-1.jpeg 700w\" sizes=\"(max-width: 646px) 100vw, 646px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">C\u00f3 m\u1ed9t s\u1ef1 th\u1eadt l\u00e0 chi ph\u00ed cho vi\u1ec7c t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng m\u1edbi t\u1ed1n k\u00e9m g\u1ea5p 6 l\u1ea7n so v\u1edbi vi\u1ec7c ch\u0103m s\u00f3c l\u1ea1i kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 qu\u1ea3n l\u00fd t\u1ec7p kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, h\u00e3y s\u1eed d\u1ee5ng <\/span><b>thang l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng<\/b><span style=\"font-weight: 400;\"> sau:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Fan h\u00e2m m\u1ed9 cu\u1ed3ng nhi\u1ec7t<\/b><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Ng\u01b0\u1eddi \u1ee7ng h\u1ed9<\/b><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>H\u1ed9i vi\u00ean<\/b><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Kh\u00e1ch h\u00e0ng<\/b><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Ng\u01b0\u1eddi mua s\u1eafm<\/b><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/b><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Nh\u1eefng c\u00e1i t\u00ean n\u00e0y l\u00e0 ph\u00e2n lo\u1ea1i c\u00e1c t\u1ec7p kh\u00e1ch h\u00e0ng trong c\u01a1 s\u1edf d\u1eef li\u1ec7u c\u1ee7a b\u1ea1n. Gi\u00fap doanh nghi\u1ec7p ph\u00e2n chia h\u1ecd th\u00e0nh c\u00e1c c\u1ea5p \u0111\u1ed9 d\u1ef1a tr\u00ean l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-14225 aligncenter\" src=\"https:\/\/actioncoachdoanhchu.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-3-300x188.jpeg\" alt=\"\" width=\"491\" height=\"308\" srcset=\"https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-3-300x188.jpeg 300w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-3-600x375.jpeg 600w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-3.jpeg 640w\" sizes=\"(max-width: 491px) 100vw, 491px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">H\u00e3y b\u1eaft \u0111\u1ea7u v\u1edbi t\u1ec7p <\/span><b>kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau<\/b><span style=\"font-weight: 400;\">, l\u00e0 nh\u1eefng ng\u01b0\u1eddi m\u00e0 doanh nghi\u1ec7p c\u1ee7a b\u1ea1n ngay t\u1eeb \u0111\u1ea7u \u0111\u00e3 x\u00e1c \u0111\u1ecbnh v\u00e0 nh\u1eafm \u0111\u1ebfn. B\u1ea5t k\u1ef3 c\u00e1i t\u00ean n\u00e0o m\u00e0 b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c th\u00f4ng qua c\u00e1c chi\u1ebfn d\u1ecbch truy\u1ec1n th\u00f4ng; \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o danh s\u00e1ch n\u00e0y.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ed9t khi <\/span><b>kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau <\/b><span style=\"font-weight: 400;\">quan t\u00e2m \u0111\u1ebfn s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n \u0111\u01b0a ra, b\u1ea1n s\u1ebd ch\u00ednh th\u1ee9c chuy\u1ec3n h\u1ecd l\u00ean t\u1ec7p <\/span><b>kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Ti\u1ebfp theo, t\u1ec7p <\/span><b>ng\u01b0\u1eddi mua s\u1eafm <\/b><span style=\"font-weight: 400;\">l\u00e0 nh\u1eefng ng\u01b0\u1eddi mua s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n m\u1ed9t l\u1ea7n nh\u01b0ng b\u1ea1n v\u1eabn ch\u01b0a ch\u1eafc ch\u1eafn r\u1eb1ng h\u1ecd s\u1ebd quay tr\u1edf l\u1ea1i t\u00ecm doanh nghi\u1ec7p c\u1ee7a b\u1ea1n trong l\u1ea7n mua ti\u1ebfp theo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u1ebfu h\u1ecd quay tr\u1edf l\u1ea1i \u1edf nh\u1eefng l\u1ea7n sau, b\u1ea1n s\u1ebd \u0111\u01b0a h\u1ecd l\u00ean t\u1ec7p <\/span><b>kh\u00e1ch h\u00e0ng<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Khi <\/span><b>kh\u00e1ch h\u00e0ng<\/b><span style=\"font-weight: 400;\"> tr\u1edf th\u00e0nh ng\u01b0\u1eddi mua h\u00e0ng nh\u1ea5t qu\u00e1n c\u00e1c s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p b\u1ea1n, b\u1ea1n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u cung c\u1ea5p cho h\u1ecd c\u00e1c \u01b0u \u0111\u00e3i v\u00e0 \u0111\u1eb7c quy\u1ec1n cho h\u1ecd \u0111\u1ec3 h\u1ecd tr\u1edf th\u00e0nh <\/span><b>h\u1ed9i vi\u00ean <\/b><span style=\"font-weight: 400;\">\u0111\u1ec3 h\u1ecd kh\u00f4ng c\u00f2n t\u00ecm ki\u1ebfm c\u00e1c s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ea1nh tranh n\u01a1i kh\u00e1c.\u00a0<\/span><\/p>\n<p><b>H\u1ed9i vi\u00ean<\/b><span style=\"font-weight: 400;\"> \u0111\u1ed3ng h\u00e0nh c\u00f9ng doanh nghi\u1ec7p v\u00ec m\u1ed1i quan h\u1ec7 v\u00e0 s\u1ef1 tin t\u01b0\u1edfng m\u00e0 b\u1ea1n \u0111\u00e3 ph\u00e1t tri\u1ec3n su\u1ed1t ch\u1eb7ng \u0111\u01b0\u1eddng d\u00e0i.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-14227 aligncenter\" src=\"https:\/\/actioncoachdoanhchu.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-4-300x125.jpeg\" alt=\"\" width=\"684\" height=\"285\" srcset=\"https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-4-300x125.jpeg 300w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-4-1024x426.jpeg 1024w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-4-768x319.jpeg 768w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-4-600x250.jpeg 600w, https:\/\/isharkcoaching.com\/wp-content\/uploads\/2022\/05\/kha\u0301ch-ha\u0300ng-4.jpeg 1510w\" sizes=\"(max-width: 684px) 100vw, 684px\" \/><\/p>\n<p><b>Ng\u01b0\u1eddi \u1ee7ng h\u1ed9<\/b><span style=\"font-weight: 400;\"> ch\u00ednh l\u00e0 c\u1ea5p \u0111\u1ed9 m\u00e0 \u1edf \u0111\u00f3, c\u00e1c <\/span><b>h\u1ed9i vi\u00ean <\/b><span style=\"font-weight: 400;\">b\u1eaft \u0111\u1ea7u b\u00e1n h\u00e0ng cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n th\u00f4ng qua nh\u1eefng l\u1eddi gi\u1edbi thi\u1ec7u v\u00e0 ch\u1ee9ng th\u1ef1c s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a h\u1ecd.<\/span><\/p>\n<p><b>Ng\u01b0\u1eddi \u1ee7ng h\u1ed9 <\/b><span style=\"font-weight: 400;\">s\u1ebd tr\u1edf th\u00e0nh <\/span><b>fan h\u00e2m m\u1ed9 cu\u1ed3ng nhi\u1ec7t<\/b><span style=\"font-weight: 400;\"> khi h\u1ecd kh\u00f4ng th\u1ec3 \u201cs\u1ed1ng\u201d n\u1ebfu thi\u1ebfu s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 m\u00e0 doanh nghi\u1ec7p c\u1ee7a b\u1ea1n cung c\u1ea5p. H\u1ecd qu\u1ea3ng b\u00e1 cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n \u1edf kh\u1eafp m\u1ecdi n\u01a1i; n\u00f3i cho ng\u01b0\u1eddi kh\u00e1c bi\u1ebft doanh nghi\u1ec7p c\u1ee7a b\u1ea1n tuy\u1ec7t v\u1eddi \u0111\u1ebfn m\u1ee9c n\u00e0o.<\/span><\/p>\n<p><b>Fan h\u00e2m m\u1ed9 cu\u1ed3ng nhi\u1ec7t<\/b><span style=\"font-weight: 400;\"> ch\u00ednh l\u00e0 c\u1ea5p b\u1eadc cao nh\u1ea5t trong thang l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng. L\u00e0 \u0111\u00edch \u0111\u1ebfn cu\u1ed1i c\u00f9ng c\u1ee7a h\u1ec7 th\u1ed1ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. L\u00e0 t\u1ec7p kh\u00e1ch h\u00e0ng m\u00e0 m\u1ecdi doanh nghi\u1ec7p khao kh\u00e1t c\u00f3 \u0111\u01b0\u1ee3c.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 bi\u1ebft \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng v\u1ec1 l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng, b\u1ea1n h\u00e3y tr\u1ea3 l\u1eddi m\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi: Doanh nghi\u1ec7p \u0111ang c\u00f3 bao nhi\u00eau ng\u01b0\u1eddi trong t\u1ec7p<\/span><b> fan h\u00e2m m\u1ed9 cu\u1ed3ng nhi\u1ec7t<\/b><span style=\"font-weight: 400;\">? S\u1ebd ra sao n\u1ebfu b\u1ea1n c\u00f3 th\u1ec3 chuy\u1ec3n t\u1ea5t c\u1ea3 h\u1ea1ng m\u1ee5c d\u1ecbch l\u00ean m\u1ed9t c\u1ea5p \u0111\u1ed9 l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B\u00f9ng n\u1ed5 doanh s\u1ed1 kh\u00f4ng x\u1ea3y ra khi b\u1ea1n ki\u1ebfm th\u00eam nh\u1eefng <\/span><b>kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng <\/b><span style=\"font-weight: 400;\">v\u00e0 <\/span><b>kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau <\/b><span style=\"font-weight: 400;\">m\u1edbi cho doanh nghi\u1ec7p. N\u00f3 s\u1ebd x\u1ea3y ra khi b\u1ea1n bi\u1ebfn <\/span><b>ng\u01b0\u1eddi \u1ee7ng h\u1ed9 <\/b><span style=\"font-weight: 400;\">v\u00e0<\/span><b> h\u1ed9i vi\u00ean <\/b><span style=\"font-weight: 400;\">tr\u1edf th\u00e0nh<\/span><b> fan h\u00e2m m\u1ed9 cu\u1ed3ng nhi\u1ec7t.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">L\u1ee3i nhu\u1eadn kh\u1ed5ng l\u1ed3 s\u1ebd lu\u00f4n x\u1ea3y ra \u1edf c\u1ea5p \u0111\u1ed9 fan h\u00e2m m\u1ed9 cu\u1ed3ng nhi\u1ec7t. B\u1ea1n s\u1ebd t\u1ea1o ra m\u1ed9t th\u1ebf gi\u1edbi c\u01a1 h\u1ed9i; khi b\u1ea1n b\u1eaft \u0111\u1ea7u th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c cho t\u1eebng c\u1ea5p \u0111\u1ed9 tr\u00ean c\u00e1c n\u1ea5c thang l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>X\u00e2y d\u1ef1ng l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t b\u00ed m\u1eadt qu\u00e1 gh\u00ea g\u1edbm trong kinh doanh. N\u00f3 c\u0169ng kh\u00f4ng ph\u1ea3i l\u00e0 th\u1ee9 qu\u00e1 xa x\u1ec9 m\u00e0 ch\u1ec9 m\u1ed9t v\u00e0i ng\u01b0\u1eddi ng\u01b0\u1eddi c\u00f3 \u0111\u01b0\u1ee3c. Tuy nhi\u00ean, vi\u1ec7c x\u00e2y&#8230;<\/p>\n","protected":false},"author":80,"featured_media":14223,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[64,20],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>7 C\u1ea4P \u0110\u1ed8 L\u00d2NG TIN C\u1ee6A KH\u00c1CH H\u00c0NG C\u1ea6N PH\u1ea2I BI\u1ebeT<\/title>\n<meta name=\"description\" content=\"C\u00f3 m\u1ed9t s\u1ef1 th\u1eadt l\u00e0 chi ph\u00ed cho vi\u1ec7c t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng m\u1edbi t\u1ed1n k\u00e9m g\u1ea5p 6 l\u1ea7n so v\u1edbi vi\u1ec7c c\u1ee7ng c\u1ed1 l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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